GDPR (GENERAL DATA PROTECTION REGULATION)

With the GDPR (General Data Protection Regulation) coming into affect on the 25th of May 2018, we’ve taken steps to ensure we’re fully compliant in every aspect. Therefore, we’ve made multiple improvements to the way we handle your data and given you much more control over the way your data is handled.

 

CHANGES WE HAVE MADE

• Updated our Privacy Policy outlining in greater detail how your data is handled
• Notified all customers clearly outlining how they can cease all future marketing emails if they choose to do so.

 

WHAT YOU NEED TO DO

• Notify us if you would like to avoid receiving marketing emails
• Familiarise yourself with our updated T&C’s, Privacy Policy and Returns & Refunds.
• If you wish to delete your online account them contact us and we can delete the account for you.

This Privacy Policy provides information about how we use and share the information that you give to us and applies to any individual or company who have registered with Royal Flush Vape either instore or at www.royalflushvape.co.uk as either a customer, user, administrator or in any other capacity. Purpose of Processing & Data Sharing Royal Flush Vape operates in line with the EU General Data Protection Regulations (GDPR). You have a legal right to access these records pertaining to you, upon request. Personal data is information such as a name, home and / or business address, email address and telephone number, which makes a person capable of being identified or identifiable.

 

PERSONAL INFORMATION WE COLLECT

When you visit the www.royalflushvape.co.uk, we collect information about the individual web pages or products that you view on our websites, what websites or search terms referred you to the Site, and information about how you interact with the Site. We do not share your information with any third party other than our chain of Royal Flush Vape Stores (78 Plungington Rd Preston.PR1 7RA, 156 Station Bamber Bridge PR5 6TP and 37 Hough Lane Leyland PR25 2SB) for marketing purposes.

 

YOUR RIGHTS
As a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us info@royalflushvape.co.uk
Additionally, if you are a European resident we note that we are processing your information in order to fulfil your order you place with us (for example if you make an order through our website). Additionally, please note that your information will not be transferred outside of Europe or with any other third party.

 

DATA RETENTION
When you place an order through our website, we will maintain your order Information for our records unless and until you ask us to delete this information. A cold copy of your orders will always be kept for accounting purposes.
Royal Flush Vape does not collect any sensitive data about you. Sensitive data includes but is not limited to religion, ethnicity, race, sexual orientation, political beliefs, employment history or medical information.

 

MARKETING
Royal Flush Vape will from time to time use your information for marketing purposes. The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and / or to maintain any existing relationship we may have with you. We will ensure that all individuals and businesses have completed a consent form to opt-out to marketing and promotions.

 

PEOPLE UNDER 18 YEARS OLD
Anyone found using the website under the age of 18 will have their account deleted and any orders cancelled immediately.

 

CHANGES
We keep this privacy notice under regular review and any updates will be made in order to keep inline with the legal and regulations practices
Security. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, access to your records is limited to employees or agents that we deal with. We have put in place procedures to deal with any suspected personal data breach and will notify you and the ICO of any breach where we are legally required to do so. We will report breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.

 

CONTACT US
For more information about our privacy practices, if you have questions, please contact us via email at info@royalflushvape.co.uk