Yes, you can earn and spend your reward points both on our website and in all of our retails stores. Please make sure that you use the same e-mail address for both so that your points balance is linked.

You can apply your reward points on any future purchase on our website or in store. Your points can be redeemed in your rewards widget and applied at checkout. You don’t have to use any points if you don’t want to, you could save them for bigger rewards, the choice is yours.

Your reward points balance will expire if you haven’t earned or spent any points in 6 months.

You can check your rewards point balance on the rewards widget on our website or you can ask in store when you make a purchase.

There is no limit to the number of points you can earn. It’s good to remember that points can only be redeemed against a purchase and have no cash value.

No, it doesn’t. Your tiered status is related to lifetime spend with Royal Flush Vape. Once you hit the next tier you will remain there unless you close your account and open a new one.

When you complete your order your points will be automatically added to your account.

Unfortunately not, rewards points have no real cash value and can only be redeemed against future purchases with Royal Flush Vape.

You will be notified by e-mail to let you know when we are running double points promotions.

We’ll send you an email letting you know the good news. You will also notice the change when checking your rewards widget and with the increase in points you receive per spend.